Cancellation and Refund policy

Our focus is complete customer satisfaction. In the event, if you are not satisfied with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their course and request a refund from us. Our Policy for the cancellation and refund will be as follows:

For cancelations, please contact the us via Contact Us link. If the cancellation is done by the client within 24 hours of subscribing, amount will be refunded but 10% will be deducted as administration fee. If the cancellation is done by the delegate after 24 hours of subscribing no refund will be made.

Before enrolling, do check the platform, operating system and devices which is supported by our platform.

No amount will be refunded if the service has been used after the purchase. Usage of service includes:

1. Any use of paid study material after the purchase date will be considered as the subscription used.
2. If any test of the test series has been attempted by a student then the test series will be considered as used.
3. A paid test is considered used if the student has attempted the test once.
4. At our discretion, if we believe you are abusing our refund policy, we reserve the right to ban your account and to restrict all future use of the Services.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

SRF or SRF Education takes a lot of pride in the offering to its students and clients and works diligently in providing the best quality and service. The amount charged is nominal and is immediately used to provide instant service.

We value the business from all our students and clients.